About WebSM
Experienced, practical and approachable, helping Australian businesses online since 2005. WebSM provides web design, hosting and ongoing website support with practical solutions for your website.

Websites, hosting and ongoing support for Australian businesses
What is WebSM?
WebSM is an independent web design and website services business based in Melbourne, helping Australian small businesses build, manage and improve their online presence.

I’m Lisa Grain, the owner of WebSM and your main point of contact. I work with a small network of trusted specialists when a project requires additional development or technical expertise.
I believe websites should be practical, reliable and easy to manage. I provide straightforward solutions and take care of the technical details across web design, WordPress, hosting, domains, website maintenance and SEO.
Whether you need a new website, help with an existing one, or ongoing support, WebSM can help.
Why Choose WebSM?
- Web Design & Development – Professional websites designed around your business, with custom development when you need something more.
- Reliable Hosting – Managed Australian web hosting with the technical support and infrastructure to keep your website running smoothly.
- Website Management – Ongoing updates, maintenance, monitoring, backups and security to keep your website healthy.
- SEO – Practical search engine optimisation to help your website perform better in search and reach more customers.
- Domains & Setup – Domain registration, DNS and website setup taken care of for you.
- Friendly Support – Real help when you need it, with a personal approach and straightforward advice.